Stay Connected with MedAlert
Your questions, concerns, and feedback are important to us. Please feel free to reach out to us for any inquiries related to our Personal Medical Alarm 4G, subscriptions, or gift cards.
Need a quote for your client? Click here
Customer Support
Need assistance with your device, subscription, or any technical issue? Contact our dedicated customer support team.
Help Centre: https://medalert.crisp.help/
Support Email: support@medalert.io
Phone: 02 7227 5833
Support Hours: Monday - Friday, 9:00 AM - 5:00 PM (AEST)
Head Office
Level 9, Avaya House, 123 Epping Road, North Ryde, 2113, NSW, Australia
Please note: Returns sent to our Head Office address will not be accepted. For return instructions, please contact our customer support email/team