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MedAlert Personal Medical Alert Watch 4G with GPS

MedAlert Personal Medical Alert Watch 4G with GPS

2432 Reviews
$499.00 AUD
$529.00 AUD $499.00 AUD
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MedAlert's Personal Medical Alarm 4G is a wearable safety device for seniors, offering live GPS tracking, fall detection, and two-way calls with up to 100 hour battery life.

Important: This is a 4G smartwatch with 12 months Telstra SIM Data & Voice Plan included. After the first year, you will have the choice to renew for a further 12 months at $75.00.

Optional 24/7 Emergency Response Centre Plan See why MedAlert is the best View full details
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Let customers speak for us

from 133 reviews
Joe

A bit of peace now I have this for family and I I find I have to charge every 2 days and I do not use the screen very much otherwise I don't know if it works till I fall over Battery could be bigger

Joe
MedAlert Personal Medical Alert Watch 4G with GPS
Living with the watch

I purchased two watches, one for my Sister and one for my Mother in Law. My MIL's watched failed within a couple of weeks but was replaced without problem. Neither could handle the original watch band as they both have Arthritis but the velcro band available at extra cost has been great. My MIL is very active and the watch sends a false fall notice about once a month even on its least most sensitive setting. A call to her phone is all that's needed to check she is OK.
An expensive purchase but well worth the cost as it works.

Robert O'Connor
MedAlert Personal Medical Alert Watch 4G with GPS
Fantastic after sales service

Paul was fantastic, very patient with my million questions. He answered them all and it was just great to get his assistance with the things I couldn't work out.

Katrina
MedAlert Personal Medical Alert Watch 4G with GPS
BARBARA R.

I have only had my watch for about three weeks and just having it has given me so much more peace of mind as I live alone and am rather elderly. I do hope that I don't have to use the alert system but I know it's there should I need it. Many thanks for your prompt replies to questions and for setting the watch up for me.
Great work !!

Barbara
MedAlert Personal Medical Alert Watch 4G with GPS
Smart watch

Excellent watch, problem with the delivery, no ph no ,delivery address unfinished, parcel sat in post office for days until they found the right address, problem solved with a ph call

Kathleen Walsh
MedAlert Personal Medical Alert Watch 4G with GPS
JANICE FAYE

Very convenient in watch form. Full of features.

GEOFF MAYNARD
MedAlert Personal Medical Alert Watch 4G with GPS
Peace of mind and prompt support

The medalert watch has provided my family with peace of mind. It has been effective in getting my father assistance when needed. The few times I've reached out via email for support, I've gotten a prompt reply and resolution. I would recommend the medalert watch to anyone wanting to keep a loved one safe.

Sophia P.
MedAlert Personal Medical Alert Watch 4G with GPS
Great Watch and Exceptional Service

I have had my MedAlert watch for a little while now and have had no issues. The initial set up process was a bit tedious, however, I received fast and exceptional service from the service dept. The guy assisted me when I needed it. . I could not have been more pleased to find a business that still appreciates and looks after their clients even after purchase. WELL DONE MEDALERT!

Chris Anderson
MedAlert Personal Medical Alert Watch 4G with GPS
GREAT

This has given myself and my family peace of mind

jeanette simpson
MedAlert Personal Medical Alert Watch 4G with GPS
Makes me feel safe

I have had my watch for nearly 12 months I am so happy with it it makes me feel safe.

Daryl Chalker
MedAlert Personal Medical Alert Watch 4G with GPS
First Rate On Every Level

Everything has worked perfect, just as they advertised. Great friendly service. Absolutely no regrets except I should have got it sooner

JR Mitchell Mitchell
MedAlert Personal Medical Alert Watch 4G with GPS
Positive outcome

Great product. Easy to set up. Has made my client so much more confident when left at home alone.

Kate Monroe-Gillibrand
MedAlert Personal Medical Alert Watch 4G with GPS
Very happy with the watch

Very happy with the watch and performance so far. Thanks to your team in providing all the support.

Trevor Rogers
MedAlert Personal Medical Alert Watch 4G with GPS
A blessing for our community

Very helpful and efficient with solving issues. Highly recommended personal alarm watch for our vulnerable community. Thank you Paul for your help today.

April
MedAlert Personal Medical Alert Watch 4G with GPS
Great Warranty

I cracked the face of my watch. Within 10 days of notifying Medalert they replaced that watch without any questions. Where today do you get such great service . I rely on my watch so much.. Thankyou.

Phyllis Rawson Rawson
MedAlert Personal Medical Alert Watch 4G with GPS

Medical Alert Watch - Core Features

More than just a medical alert watch, MedAlert features the ultimate in senior safety - with fall detection, and SOS alerts to your emergency contacts with GPS tracking to provide instant help wherever you are.

Fall Detection Alerting

One of the critical aspects of our wearable safety device for the elderly is its intelligent fall alert system. Falls can lead to serious injuries in seniors, and immediate assistance can make all the difference. Our product is designed to promptly detect falls and send alerts, ensuring rapid response.

Two-Way Communication

In case of an emergency, the device can make two-way calls to up to three chosen phone numbers. This feature is activated when the SOS button is pressed for 3 seconds, or when an incoming call is received. It ensures that seniors are never truly alone, with help just a call away.

Live & Historical Tracking

Our Personal Medical Alarm 4G is more than just a safety device; it's a beacon for your loved ones. This cutting-edge pendant includes live and historical GPS tracking capabilities, providing an accurate location of the wearer in real-time while also documenting past movements.

Learn more

Welcome to MedAlert

Safety Meets Independence

At MedAlert, we redefine senior care with our advanced Personal Medical Alarm 4G pendant. Our wearable medical alert safety device is engineered to empower seniors, balancing safety with their cherished independence.

Experience Peace of Mind with MedAlert

Our compact, wearable safety device for seniors features a reliable SOS Alarm Pendant. Used as a personal alarm (or medical alert watch), at the touch of a button, help can be summoned, providing rapid response during emergencies. Designed specifically with the elderly in mind, MedAlert is committed to offering the best safety pendant for seniors.

Unmatched Features for Ultimate Safety

Our SOS alarm pendant is personal alarm embedded with state-of-the-art GPS tracking technology - a powerful feature that gives the elderly care technology an edge. From local walks to distant travels, MedAlert provides reliable GPS positioning, ensuring our seniors are always within reach of help.

Proudly Trusted by

Watch Dimensions

If you need a watchband that can accommodate a larger wrist, or the buckle strap is not suitable, check out our optional watchbands for the MedAlert medical alert watch.

Optional Watchbands

Heart Rate Monitor

Heart Rate Monitor with Threshold Alerts: Allows the wearer to measure their heart rate on demand and instantly alerts predefined contacts when detected rates surpass set thresholds.

Medication Reminders

Medication Alerts: Schedule medication reminders with custom voice messages for the user to take their prescribed medications at predetermined times during the day, ensuring they always remember to take their medicine.

GPS Tracking with Geofencing

GPS Tracking with Geofencing Alerts: Enables precise location tracking with the added feature of geofencing, notifying caregivers or predefined contacts if the wearer exits designated safe zones.

Expect more with MedAlert

Contact sensor

MedAlert is equipped with a sensor that can detect if the user is wearing the device using the sedentary alert.

Falling Alarm

MedAlert detects falling accidents immediately, and sends an automatic personal alarm to emergency contacts.

Call Function

Communicate with the user through the convenient voice-call function.

Panic Alarm

Send alarms to predefined receivers or connect the device to an alarm centre. This personal alarm is invaluable.

Real-Time Positioning

MedAlert enables real-time tracking as soon as movement is detected. View exact position via MedAlert App.

Heart Rate Monitor

Measure your heart rate on demand and instantly alert contacts when rates surpass set thresholds.

Geofence

Set up safe areas on the map in the MedAlert APP. MedAlert sends a notification if the device leaves preset boundaries.

Unlimited Range

MedAlert is a personal alarm watch built on world-leading GPS technology and can be operated in over 190 countries.

Location History

All GPS tracking data from the MedAlert personal alarm is stored for one year and can be retrieved later.

Multi-Control

This is a personal alarm that allows multiple users to access the MedAlert tracking system under one user account.

Low Battery Alarm

A warning will be sent out to predefined alarm receivers when the battery level falls below a certain percentage.

Warning of GPS Signal Losses

MedAlert sends a warning to the user when entering an area without GPS signal.

MedAlert Overview

Introducing the Latest Medical Alarm from MedAlert
We're excited to unveil our most recent innovation in e-health: the MedAlert medical alarm powered by 4G technology. Engineered for your ultimate safety, this versatile medical alarm is equipped with a host of smart features, including an emergency panic button, fall detection, voice-call functionality, and pinpoint real-time tracking.

Superior Battery and Reliability: The MedAlert medical alarm excels in performance through its cutting-edge 4G network capabilities, boasting a battery lifespan that is three times longer than earlier models. With a 100 hour battery, and even longer in standby mode, the device provides long-lasting safety and reliability. Our commitment to excellence is reinforced by a comprehensive warranty.

Fast and Reliable Connections: With our MedAlert medical alarm, you can count on rapid and consistent connectivity to alert your emergency contacts mobile phone. Thanks to the latest 4G technology, the device ensures quick and efficient communication, putting assistance within arm's reach at the simple press of a button. And should a 4G network be unavailable, it automatically switches to 3G or 2G, ensuring continuous coverage and peace of mind wherever you go.

Future-Proof Safety: Upgrading to our 4G-enabled MedAlert device is a proactive step in securing long-term safety, especially in light of the planned phasing out of the 2G network beyond 2025. This transition is critical for sustaining reliable coverage and optimal functionality.

Precision in Locational Tracking: Our MedAlert medical alarm offers enhanced positional accuracy, when outdoors. When an SOS button is pressed on the personal alarm watch, it will call through the emergency contact list, and send text messages with the google maps link, and also send push notifications to the mobile app users.

Features

1. Emergency Contact Sequence: Activating the SOS button sends texts and then calls up to three predefined emergency contacts sequentially until a response is received.

2. Precise Location Sharing: Help messages include a Google Maps link showing the user's exact location, with an accuracy of about 2 meters, using Bluetooth, GPS, or WiFi. (When outdoors)

3. One-Click Calling: Users can initiate a call to a chosen contact by pressing a button.

4. Built-In Speakerphone: Users can hear and respond to calls through the device's microphone and speaker system.

5. '000' Emergency Integration: '000' can be included in the emergency contact list for a direct line to emergency services.

6. Rapid Recharging: A quick 30-minute rapid recharge, to give you a full days charge.

More Features

7. Versatile Wearability: Can be worn as a watch with a stylish, adjustable wristband.

8. Instant Location Updates: In the event of an SOS event, the watch will send a text to know the wearer's location, shared via a Google Maps link. The location of the watch is also able to be tracked within the mobile app in real-time.

9. Wide Network Coverage: Uses the Telstra 4GX mobile network covering 99% of populated regions in Australia.

10. Fall Alert System: Essentially a fall detection device, it calls and sends a text message to the primary emergency contact in the event of a fall. This fall detection feature is easily fine tuned to prevent false alerts.

11. Geo-Fencing Alerts: Set virtual boundaries and get alerts if the wearer ventures beyond.

12. Customer-Friendly Policies: No binding contracts or monitoring charges, a 30-day return policy, and a 12-month warranty. Read more at https://medalert.io/rp

Guarantee

The MedAlert guarantees the reliability and efficiency of its product with a set of policies to ensure customer satisfaction and peace of mind.

Here are the main aspects of its guarantee, return policy, and warranty:

30-Day Return Policy: Customers have the option to return the product within 30 days of purchase if it doesn't meet their expectations, this however would be considered a change of mind return. In cases where the watch is not performing its major duties, the client has the option to choose a repair or replacement of the watch. Read more about our return policy here: https://medalert.io/rp

12-Month Warranty: MedAlert stands behind the quality of its product with a comprehensive 12-month warranty. This warranty safeguards customers against any manufacturing defects, promising repair or replacement to maintain the product's optimal functioning over time.

These policies demonstrate MedAlert's confidence in the product's quality and its commitment to providing a reliable safety tool for seniors and individuals with disabilities. It aims to foster trust and facilitate a hassle-free purchase and usage experience, where the customer's safety and satisfaction are the top priority.

Local Support

MedAlert's technical support help desk is structured to offer ongoing assistance to customers, ensuring they can make the most of the product's extensive feature set. Here are the key aspects:

Expert Assistance: The help desk is staffed by professionals well-versed in the product’s functionalities, ready to assist users in leveraging the full potential of the MedAlert system.

Multi-Channel Support: Customers can reach the support team through various channels including phone, email, or live chat, ensuring flexibility and convenience in getting assistance.

Responsive Service: The help desk prioritizes swift responses, aiming to resolve issues promptly and minimize any disruptions in service usage.

Guidance and Education: Beyond troubleshooting, the help desk provides guidance on using the system effectively, offering tips, and insights to help users understand the different features and how to use them to enhance safety and convenience.

Feedback Loop: The help desk also serves as a feedback channel, welcoming suggestions and comments that can help in refining the product and service to better meet the needs of the users.

Overall, MedAlert’s technical support help desk is a reliable resource for users, dedicated to offering help promptly and efficiently to ensure a seamless experience with the MedAlert product. It reflects the company’s commitment to customer satisfaction and service excellence.

Specifications

Device Design: Stylish and discreet design suitable for various wear methods: as a watch, pendant, or belt clip.

Network Support: 4G support with fallback to 3G, ensuring continuous connectivity.

Falling Alarm: Identifies falling incidents instantly, automatically alerting primary emergency contact.

Call Function: Integrated voice-call function for direct communication.

Panic Alarm: Instantly sends distress signals to selected contacts or links up with an alarm center.

Real-Time Positioning: Immediate location tracking once movement is detected, accessible through the MedAlert App.

WiFi & Bluetooth: Augments location tracking both outdoors and indoors, optimizing device efficiency.

Geofence: Set and monitor safe zones; receive alerts if the device leaves these predefined areas.

Unlimited Range: Built on industry-leading GPS tech, ensuring global operability in over 190 countries.

Contact Sensor: Monitors if the wearer is actively using the device.

Battery Life: Extended battery life up to 5-7 days in standby mode, or up to 100 hours with regular use, with quick charging capabilities.

Warranty: 12 months comprehensive warranty, reflecting our commitment to quality, extendable to 3 years with the optional extended warranty package..

Coverage: Utilizes the expansive 4G network for broad reach, covering 99% of populated areas.

Location History: Stores up to one year of tracking data for retrieval.

Multi-Control: Multiple users can monitor and access the MedAlert system under a single account.

Low Battery Alarm:Sends notifications when battery levels dip below a predefined threshold.

GPS Signal Loss Warning: Notifies users if entering zones without GPS signal.

Heart Rate Contact Sensor: Monitors wearer's heart rate, providing an extra layer of health tracking.

MedAlert App

Access safety at your fingertips with the MedAlert mobile app, offering real-time GPS tracking and instant emergency assistance for your medical alert watch

Live Tracking

Geofencing

Realtime Alerts

Satellite Maps

NDIS | My Aged Care

Request a Quote

If you’re a health professional or carer and would like to organise a MedAlert medical alert watch for a client then please follow the steps below:

  1. Click the button below to request a quote.
  2. Complete the form with the billing and shipping details, you will then receive an email with a link to download your invoice (quote) that you can submit for approval, then payment.
  3. Once invoice is paid, we will release the order to be fulfilled within 2 business days.

Frequently Asked Questions

Q: How does the GPS tracking feature work on the MedAlert Personal Medical Alarm 4G?

A: The medical alert watch uses global positioning technology to provide real-time location tracking of the wearer. It can relay this information to the designated contacts or caregiver, allowing them to track the user's location in case of an emergency.

Q: What happens when the fall alert system is triggered?

A: Because this this a falls detection watch, when a fall is detected, the device automatically alerts up to three pre-set phone numbers. This ensures prompt attention and action, even if the user is unable to manually trigger the SOS button.

Q: How does the two-way emergency calling feature work?

A: In case of an emergency, the device can make two-way calls to up to three chosen numbers. This feature is activated when the SOS button is pressed for 2 seconds or when an incoming call is received, allowing the wearer to communicate directly with their contacts.

Q: Is the Personal Medical Alarm 4G waterproof?

A: Yes, the device is designed to withstand occasional water exposure, such as in the shower. However, it's not recommended to fully submerge the device for extended periods.

Q: How long does the battery last on the MedAlert Personal Medical Alarm 4G?

A: The battery life varies based on usage but typically lasts up to 7 days in standby mode, meaning the watch is powered on but not used. The device comes with a charging station for easy recharging.

Q: Can the device work without a mobile phone?

A: Yes, our Personal Medical Alarm operates independently. It has its own built-in 4G cellular technology to connect to emergency services and designated contacts.

Q: Does the device require a subscription or ongoing fees?

A: Yes, to maintain the device's 4G cellular connection, it requires a SIM card plan. The first 12 months are included with the price of a new watch, then starting in year 2, the renewal price will be $75 per year.

Q: How far away can the user be for the GPS tracking to work?

A: As long as the device can connect to a satellite or a cellular network, the GPS tracking feature will work. It's designed to track the user's location anywhere within the device's coverage area.

Q: Is the device easy to set up and use?

A: Absolutely, the device is designed with simplicity in mind. It comes with an easy-to-follow user manual and our customer service team is available to assist you with any setup questions.

Q: Can multiple people access the location of the device at the same time?

A: Yes, the device's location can be shared with multiple authorized individuals at the same time, allowing all designated family members or caregivers to stay informed of the wearer's location.

Customer Reviews

Based on 133 reviews
74%
(99)
9%
(12)
7%
(9)
7%
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3%
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J
Joe
Joe

A bit of peace now I have this for family and I I find I have to charge every 2 days and I do not use the screen very much otherwise I don't know if it works till I fall over Battery could be bigger

J
John Window
Pink Medalert

Ann my wife is just getting use to the different features with the watch.Not being tech savvy she often presses the wrong buttons.We will get use to the features.

R
Robert O'Connor
Living with the watch

I purchased two watches, one for my Sister and one for my Mother in Law. My MIL's watched failed within a couple of weeks but was replaced without problem. Neither could handle the original watch band as they both have Arthritis but the velcro band available at extra cost has been great. My MIL is very active and the watch sends a false fall notice about once a month even on its least most sensitive setting. A call to her phone is all that's needed to check she is OK.
An expensive purchase but well worth the cost as it works.

K
Katrina
Fantastic after sales service

Paul was fantastic, very patient with my million questions. He answered them all and it was just great to get his assistance with the things I couldn't work out.

C
Caz C
A good watch for a good price

Watch is comfortable to wear, have found fall alerts are very sensitive. Pedometer can only be started from phone app, which is a bit inconvenient. But all other items seem to be good. Chat service is very good & helpfull. I'd recommend this watch & company.

B
Barbara
BARBARA R.

I have only had my watch for about three weeks and just having it has given me so much more peace of mind as I live alone and am rather elderly. I do hope that I don't have to use the alert system but I know it's there should I need it. Many thanks for your prompt replies to questions and for setting the watch up for me.
Great work !!

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