Remote Programming

Not tech savvy? Get our support team to set the emergency contacts for you remotely. Just charge and power on the watch, then click the link below to enter your details, we will program it remotley for you.

Remote Programming

Otherwise, continue below to set it up yourself

Individual How To Guides

In a simple and straightforward process consisting of 8 clear steps, you'll have your MedAlert watch fully configured with all essential emergency contacts, finely tuned automatic fall detection, and ready for use.

  • Step 1: Charging the watch

    Learn the simple steps to efficiently charge your smart watch, ensuring it's always ready to keep you connected and safe.

    Step 1: Charging the watch

    Learn the simple steps to efficiently charge your smart watch, ensuring it's always ready to keep you connected and safe.

  • Step 2: Turn the watch on

    Discover how to power on your smart watch with ease, bringing its array of features to life at the touch of a button.

    Step 2: Turn the watch on

    Discover how to power on your smart watch with ease, bringing its array of features to life at the touch of a button.

  • Step 3: Download app

    Find out how to effortlessly download and install the SETRACKER app on your smartphone, the first step in syncing with your smart watch.

    Step 3: Download app

    Find out how to effortlessly download and install the SETRACKER app on your smartphone, the first step in syncing with your smart watch.

  • Step 4: Create an account

    Follow our guide to create your account on the SETRACKER app, enabling full access to customise and manage your smart watch's features.

    Step 4: Create an account

    Follow our guide to create your account on the SETRACKER app, enabling full access to customise and manage your smart watch's features.

  • Step 5: Add the watch

    Explore the straightforward process of adding your smart watch to the SETRACKER app, ensuring seamless connectivity and personalisation.

    Step 5: Add the watch

    Explore the straightforward process of adding your smart watch to the SETRACKER app, ensuring seamless connectivity and personalisation.

  • Step 6: Set the time zone

    Learn how to set the correct time zone on your smart watch, ensuring accurate timekeeping tailored to your location, particularly during DST.

    Step 6: Set the time zone

    Learn how to set the correct time zone on your smart watch, ensuring accurate timekeeping tailored to your location, particularly during DST.

  • Step 7: Add the emergency contacts

    Find out how to add emergency contacts to your smart watch, a crucial step for ensuring immediate assistance when needed.

    Step 7: Add the emergency contacts

    Find out how to add emergency contacts to your smart watch, a crucial step for ensuring immediate assistance when needed.

  • Step 8: Enable fall detection

    Discover how to enable and fine-tune the fall detection feature on your watch, providing an layer of safety and peace of mind.

    Step 8: Enable fall detection

    Discover how to enable and fine-tune the fall detection feature on your watch, providing an layer of safety and peace of mind.

  • How to prevent voicemail from interfering in th...

    Issue Overview: Some MedAlert Watch users have encountered a challenge where the device does not proceed to the next emergency contact if the current call goes to voicemail within the...

    How to prevent voicemail from interfering in th...

    Issue Overview: Some MedAlert Watch users have encountered a challenge where the device does not proceed to the next emergency contact if the current call goes to voicemail within the...

  • GPS accuracy of our smartwatches

    Our smartwatch is equipped with a state-of-the-art GPS chipset designed to offer accurate location tracking under optimal conditions. However, similar to other GPS-based devices, such as car navigation systems, the...

    GPS accuracy of our smartwatches

    Our smartwatch is equipped with a state-of-the-art GPS chipset designed to offer accurate location tracking under optimal conditions. However, similar to other GPS-based devices, such as car navigation systems, the...

  • Troubleshooting

    I cannot find the “Fall Alert” settings In the event that you are unable to find the 'Fall Alert' settings within the app, a reboot of both the app and...

    Troubleshooting

    I cannot find the “Fall Alert” settings In the event that you are unable to find the 'Fall Alert' settings within the app, a reboot of both the app and...

  • 最大限度延长 MedAlert 手表电池寿命:提示和最佳实践

    优化 MedAlert 手表的电池寿命 MedAlert 手表的设计可在标准条件下提供令人印象深刻的 5-7 天电池寿命,主要用作紧急求救和跌倒检测设备。然而,了解各种因素如何影响电池性能以及如何优化它以延长使用时间非常重要。 了解初始使用模式: 对于任何新产品来说,在最初的日子里得到更广泛的使用是很自然的。探索各种设置、尝试脸部样式以及测试不同的功能可能会比日常使用消耗更多的电池。最初几周的活动增加可能会导致电池更快耗尽。 主要用途和电池消耗: MedAlert 手表的主要功能是充当紧急 SOS 信标并提供跌倒检测。这些关键功能的设计需要最少的电池电量。检查时间或偶尔使用 SOS 按钮或跌倒检测等常规活动不会显着耗尽电池电量。在这样的典型使用情况下,手表预计可持续使用约 4 至 5 天。 在手表使用频率较低的情况下,例如不经常查看时间,一些用户报告电池可持续使用 5 至 7 天。 延长电池寿命的技巧: 要延长手表的电池寿命,请考虑调整一些设置: 降低屏幕亮度:将显示屏亮度降低至 0 可以节省大量电量。这可以通过手表中的设置来完成。...

    最大限度延长 MedAlert 手表电池寿命:提示和最佳实践

    优化 MedAlert 手表的电池寿命 MedAlert 手表的设计可在标准条件下提供令人印象深刻的 5-7 天电池寿命,主要用作紧急求救和跌倒检测设备。然而,了解各种因素如何影响电池性能以及如何优化它以延长使用时间非常重要。 了解初始使用模式: 对于任何新产品来说,在最初的日子里得到更广泛的使用是很自然的。探索各种设置、尝试脸部样式以及测试不同的功能可能会比日常使用消耗更多的电池。最初几周的活动增加可能会导致电池更快耗尽。 主要用途和电池消耗: MedAlert 手表的主要功能是充当紧急 SOS 信标并提供跌倒检测。这些关键功能的设计需要最少的电池电量。检查时间或偶尔使用 SOS 按钮或跌倒检测等常规活动不会显着耗尽电池电量。在这样的典型使用情况下,手表预计可持续使用约 4 至 5 天。 在手表使用频率较低的情况下,例如不经常查看时间,一些用户报告电池可持续使用 5 至 7 天。 延长电池寿命的技巧: 要延长手表的电池寿命,请考虑调整一些设置: 降低屏幕亮度:将显示屏亮度降低至 0 可以节省大量电量。这可以通过手表中的设置来完成。...

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