Help Articles

How to prevent voicemail from interfering in th...

Issue Overview: Some MedAlert Watch users have encountered a challenge where the device does not proceed to the next emergency contact if the current call goes to voicemail within the...

Understanding GPS Technology: Why Indoor Use Af...

Understanding GPS Tracking on Your MedAlert Watch The GPS tracking feature of the MedAlert Watch is set to standby mode by default. This means that the GPS location updates only...

Maximizing Your MedAlert Watch Battery Life: Ti...

Optimizing Battery Life of the MedAlert Watch The MedAlert Watch is designed to offer an impressive 100 hour battery life under standard conditions, primarily serving as an emergency SOS and fall...