Frequently Asked Questions
Q: What is the MedAlert Personal Medical Alarm 4G?
A: The MedAlert Personal Medical Alarm 4G is a wearable safety device for seniors. It offers live GPS tracking, fall detection, and two-way emergency communication, providing peace of mind and enhancing the safety of your loved ones.
Q: Can I buy a gift card for the MedAlert Personal Medical Alarm 4G?
A: Yes, you can purchase a gift card through our online store. This can be used towards the purchase of our device or any subscription services.
Q: How do I redeem a MedAlert gift card?
A: You can redeem your gift card during the checkout process on our online store. Simply enter the unique code provided on the gift card when prompted.
Q: Do MedAlert gift cards have an expiration date?
A: No, our gift cards do not have an expiration date. You can use them at any time.
Q: Can a gift card be used more than once?
A: Yes, provided there is still a balance remaining on the card. The balance can be spread across multiple purchases.
Q: Can more than one gift card be used towards a purchase?
A: Yes, you can apply multiple gift cards to a single purchase.
Q: Can a gift card be used to pay for subscription services?
A: Yes, our gift cards can be used to pay for the monthly subscription services associated with the MedAlert Personal Medical Alarm 4G.
Q: Can I return or get a refund for my gift card purchase?
A: Gift card sales are typically final and non-refundable. For more information, please refer to our gift card policy.
Q: Can I use a discount code when purchasing a gift card?
A: Typically, discount codes cannot be applied to gift card purchases. However, the gift card can be used to make purchases during sales or with discount codes.
Q: What should I do if I lose my gift card?
A: Please contact our customer service immediately if your gift card is lost or stolen. While we can't guarantee replacement, we will do our best to help with any issues.