This Process reduces the AT-HM waiting time
Medalert covers the OT telehealth consultation and the prescription in full, complimentary when the client purchases a Medalert device through Support at Home. The OT is independent; their clinical judgement, including the final ISO code, is theirs alone.
Five steps, start to finish
You submit and book. We handle the clinical scheduling and the device dispatch.
Submit the referral form
Complete the short form below with your client's details and care needs.
Book the telehealth consult
Choose a time directly in the OT's calendar, straight after you submit.
OT completes telehealth with the client and emails prescription to the provider
A qualified OT conducts the consult and issues the AT-HM prescription. the care partner cannot do the consul behalf of the client
Note: If the client is unable, the next of kin can do the consult
Provider submits for funding approval
provider submits to services Australia/my aged for funding to be released
Provider and client approve quote from MedAlert
Once quote is approved, MedAlert team can dispatch same day
At MedAlert, we take the fees and extra admin away from your care team
Medalert's promise is to absorb costs so clients have more funding to spend on other AT-HM
Elsewhere
- Prescription fee charged out of the client's AT-HM package
- No excessive delays and waiting time
- Creates pressure to refer, rather than genuine access
With Medalert
- OT consult and prescription covered by Medalert in full
- No fee to the client's AT-HM package
- No incentive attached to the referral
Client Referral Form
Submit the details below, then book straight into the OT’s telehealth calendar on the next screen.
